Accessibility Statement

Last updated: [2025/12/01]

THE OMOTENASHI TIMES is designed for is committed to ensuring that our website is accessible and usable for all visitors, regardless of ability or technology. We believe that everyone should be able to explore information about Japanese culture, food, and local experiences without barriers.

[Our Commitment]
We strive to provide an inclusive digital experience by:
・Following industry-standard accessibility guidelines
・Designing our website with readability and navigability in mind
・Continuously improving the accessibility features of our pages
・Ensuring that content can be accessed on various devices and browsers

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to the greatest extent feasible.


[Accessibility Features on Our Website]
To enhance usability, The Omotenashi Times includes the following features:

・Responsive design for mobile and desktop
・Clear headings and logical content structure
・Alternative text for images when appropriate
・Keyboard-friendly navigation
・High-contrast readable text
・Accessible forms for inquiries and contact submissions


[Ongoing Improvements]
We recognize that accessibility is an ongoing effort.
We regularly review our website to identify areas where accessibility can be improved and make updates as needed.

If new tours, images, or content sections are added, we ensure that accessibility measures are incorporated as part of the update process.


[Third-Party Services]
Some external tools—such as embedded maps, booking platforms, or social media feeds—are provided by third parties.
While we aim to use accessible services, we cannot control the accessibility features of these external platforms.


[Feedback and Support]
We welcome feedback on the accessibility of our website.
If you encounter an accessibility barrier or have difficulty accessing any part of our site, please let us know so we can assist you and work on improvements.


Contact us at:
murayama@team-gac.com

Please include:
・The page or feature you were trying to access
・The issue you experienced
・Your browser and device information (optional)
・We aim to respond to accessibility inquiries in a timely manner.


[Statement Updates]
This accessibility statement may be updated periodically to reflect improvements or changes to our website and accessibility practices.